Terms & Conditions
Last updated: September 10, 2026
Welcome to Cosmeio. These Terms & Conditions govern your use of cosmeio.com and purchases made through our online store. By accessing the website or placing an order, you agree to these Terms together with our applicable policies.
1. About the Store
Cosmeio offers motorcycle jackets, motorcycle suits, motorcycle pants, outerwear, apparel, and related products. Product ranges, prices, availability, specifications, and promotions may change from time to time.
2. Eligibility & Account Information
You must be legally capable of entering into a purchase contract in your jurisdiction or use the store with the involvement of a parent or legal guardian where required. You are responsible for providing accurate account, billing, shipping, and contact information and for maintaining the confidentiality of any account credentials.
3. Product Information
We aim to describe products accurately, including materials, sizes, colors, features, and photographs. Screen settings, lighting, manufacturing tolerances, and handcrafted or production variations may cause reasonable differences in appearance.
Measurements and size charts are guides. Customers should review product-specific sizing before ordering. Where a product includes protective armor, certifications, or safety-related features, only the specifications expressly stated on that product page should be relied upon. A garment or piece of riding equipment cannot eliminate the risks associated with motorcycle use.
4. Third-Party Brands & Trademarks
Names, logos, trademarks, and other intellectual property belonging to third parties remain the property of their respective owners. Reference to a third-party brand does not by itself imply sponsorship, partnership, or endorsement unless we expressly state otherwise.
5. Prices & Payments
Prices are displayed in the currency shown on the website or at checkout. Prices, discounts, and promotions may change without notice before an order is placed.
Payment must be successfully authorized using a payment method available at checkout. We may use payment processors and fraud-prevention services to verify transactions. We reserve the right to decline, hold, or cancel an order where payment cannot be verified, fraud is suspected, required information is missing, or the order cannot reasonably be fulfilled.
If a pricing or product-information error is identified before fulfillment, we may contact you to correct the order or cancel it and refund any amount already paid, subject to applicable law.
6. Order Acceptance
An order confirmation acknowledges that we received your order; it does not necessarily mean the order has been finally accepted for fulfillment. Acceptance occurs when we process or dispatch the order, subject to stock availability, payment verification, and our ability to supply the goods.
We may limit quantities or refuse orders that appear to be placed for unauthorized resale, fraud, abuse, or other improper activity.
7. Shipping & Delivery
Our standard handling time is normally 2–4 business days, followed by an estimated 6–8 business days for standard delivery. Free standard worldwide shipping is offered to destinations available at checkout, subject to the terms of our Shipping & Delivery Policy.
Delivery estimates are not guarantees. Customs clearance, carrier delays, weather, remote locations, and other events outside our reasonable control may affect transit time.
8. Returns, Refunds & Exchanges
Eligible products may be returned within 30 days of delivery in accordance with our Return & Refund Policy. Items must generally be unused, unworn, and returned with original tags and packaging. Custom, personalized, altered, made-to-measure, or final-sale goods may have different return rights where clearly disclosed and where permitted by law.
9. Order Cancellations
Cancellation requests should be submitted within 24 hours of placing an order. We will try to stop the order where possible, but cancellation cannot be guaranteed once processing, preparation, production, or shipment has started.
10. Acceptable Use of the Website
You agree not to misuse the website or attempt to interfere with its security or operation. You must not use the site to commit fraud, transmit malicious code, gain unauthorized access to systems or accounts, scrape or copy content in violation of applicable law, impersonate another person, or conduct unlawful activity.
11. Intellectual Property
Unless otherwise stated, the Cosmeio website design, original text, graphics, photographs, logos, and other original store content are owned by or licensed to Cosmeio and are protected by applicable intellectual property laws. You may use the website for personal shopping and informational purposes. You may not reproduce, republish, distribute, or commercially exploit our original content without permission, except where law permits.
12. Reviews & Submitted Content
If you submit a product review, photo, comment, or other content to Cosmeio, you confirm that you have the right to provide it and that it is not unlawful, defamatory, fraudulent, infringing, or misleading. You grant Cosmeio a non-exclusive right to display, reproduce, and use that submitted content in connection with operating and promoting the store, subject to applicable privacy and consumer laws.
We may moderate or remove submitted content that violates these Terms, platform rules, or applicable law.
13. Third-Party Services & Links
Our website may use or link to third-party services such as payment providers, shipping carriers, social platforms, and analytics tools. We are not responsible for the independent content, availability, or privacy practices of third-party websites or services.
14. Website Availability
We aim to keep the website accurate and available, but we do not guarantee uninterrupted or error-free access. We may update, suspend, restrict, or modify parts of the website for maintenance, security, operational, or business reasons.
15. Disclaimer & Limitation of Liability
To the maximum extent permitted by applicable law, the website and its informational content are provided without guarantees beyond those expressly stated or required by law. Nothing in these Terms excludes or limits liability that cannot legally be excluded, including mandatory consumer rights.
Cosmeio will not be responsible for losses caused by events outside our reasonable control or for indirect or consequential losses where such exclusion is lawful. This does not affect any remedy you may have for defective, misdescribed, or incorrectly supplied goods under applicable consumer law.
16. Indemnity
Where permitted by law, you agree to be responsible for losses or claims arising from your unlawful misuse of the website, violation of these Terms, or infringement of another person’s rights.
17. Privacy
Our collection and use of personal information is described in our Privacy Policy. Where available, additional privacy choices can be found on our Your Privacy Choices page.
18. Changes to These Terms
We may update these Terms to reflect changes in our business, services, laws, or website features. Updated Terms will be posted on this page with a revised “Last updated” date. Changes apply prospectively except where law requires otherwise.
19. Applicable Law & Consumer Rights
These Terms are interpreted under the laws applicable to the relevant transaction and our business operations. Nothing in these Terms is intended to remove mandatory consumer protections that apply to you in your country or region.
20. Contact Us
If you have questions about these Terms or an order, email cosmeioofficial@gmail.com or use our Contact Us page.